Here you can find the answers to some of the most frequently asked questions about billing.
Without AutoPASS-agreement: If you drive for over 500 kr a month, we will send you a bill the following month. If you drive for less than 500 kroner a month, you will receive a bill once you have driven for over 500 kr or within 3 months.
Without AutoPASS-agreement Amount When bill is sent 500 kr or more Every month Less than 500 kr Within 3 months
With eBilling, the bill is sent straight to your online bank. You can easily check the bill, and then confirm the payment with only one click.
You can set up eBilling the next time you pay a bill in your online bank.
Free crossings apply to electric cars, hydrogen cars, HC cards, embassy cars, emergency vehicles and bus routes.
To get free crossings at our toll points you must have a valid exemption and an AutoPASS chip from an AutoPASS issuer.
It could be that the crossing was not registered properly, causing an error. Unfortunately, this can happen on occasion. This can happen when the toll point takes a picture of your plates and interprets the letters and numbers. They do this to bill the car for the crossing, but sometimes the system misreads the plate and therefore bills a different person.
If you have been billed for a crossing at a location where you have never been, contact us, Then we can take a closer look at the crossing. If the crossing is a system error, we will delete it and you will receive a new bill.