It could be that the crossing was not registered properly, causing an error. Unfortunately, this can happen on occasion. This happens at the picture crossings, where a system takes a picture of your plates and interprets the letters and numbers. They do this to bill the car for the crossing, but sometimes the system misreads the plate and therefore bills a different person.
If you have been billed for a crossing at a location where you have never been before, contact us by phone 02050 or by chat so that we can take a closer look at the crossing. If the crossing is a system error, we will delete it and you will receive a new bill.